When working from home, Ooma business phone service can help you stay connected. Here’s how to do it.
Run your business from anywhere
Save money and never miss a call with Ooma!
Over 35 features
Running your business from home? Do it like a pro.
Three great ways to work from home with Ooma Office.
1. Use the Ooma Office mobile app
2. Use your Ooma Office IP phone at home
Ooma Office features curated for small business.
Call Management Features
Music on Hold
One conference bridge per user
Forward calls during device outages
Unlimited calling in Canada, U.S., Mexico and Puerto Rico
Low international rates
FREE number transfer
One FREE toll-free number (includes 500 minutes of inbound calls per month)
Main line company number
One direct dial number per user
Smart phone app: 2-phones-in-1
Voicemail audio email attachments
Extension dialing to app
Call transfer from app
One FREE toll-free number
Wireless options available
Ooma Office IP phones
Ooma Office mobile app
Fax machine port (with Base Station)
Advanced Features (Ooma Office Pro)
Enhanced Call Blocking
Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants
See how Ooma Office can help your business.
Options to Receive Calls
Business Phone System FAQ’s
How much can I save with a small business VoIP phone?With subscription pricing at CDN$ 24.95 per user per month (which includes a phone extension), Ooma Office can help small businesses save between 40% to 60% compared to their current provider’s monthly per line charge. With Ooma Office there are also no contracts or long-term commitments.
Note: Unlimited calling is included with the Ooma Office subscription fee but monthly taxes and fees still apply due to federal regulations.
Traditional business landlines will typically cost between $40 to $50 per line per month depending on features. We offer unlimited lines with our service, which means callers never get a busy signal no matter how busy you are. At only C$ 24.95 per user per month, cost savings is a primary reason why so many people switch to Ooma Office.
Can I get a 1-800 number with a small business phone service?Many small businesses make it a priority to set up a 1-800 number or toll-free number for their customers. Not only does this allow their customers to get more general information about their business and locations, but it also gives business owners a nationwide presence and helps them look more professional.
Setting up a 1-800 number with Ooma Office is simple and straightforward.
How to add a toll-free number with Ooma Office
Follow these instructions to add a toll-free number to your Ooma Office account.
- Log into office.ooma.com as an administrator and navigate to the Settings page.
- Click Phone Numbers.
- Click Add and choose Toll Free Number from the list.
- A toll-free phone number has been pre-selected, but you can choose a new one by clicking on the suggested number.
- Choose whether you will assign the phone number to an extension or if you will leave it unassigned.
- Click Save.
How to add a toll-free calling plan
If you’re planning on receiving a lot of toll-free calls, you can also add a toll-free calling plan to your Ooma Office account.
Normally if you are receiving more than 500 minutes per month of incoming toll-free calls, you can subscribe to a calling plan to reduce the cost to your business. Ooma Office currently offers two toll-free calling plans:
- $15 per month for 1,000 additional minutes of toll-free number calling (1,500 minutes total per month). Additional minutes are charged at 2.9¢ per minute.
- $30 per month for 2,500 additional minutes of toll-free number calling (3,000 minutes total per month). Additional minutes are charged at 2.4¢ per minute.
If you would like to subscribe to one of these plans, you can do so by logging into Ooma Office Manager as an administrator and visiting the Services section of the Store page.
What is a small business office phone system?VoIP business phone systems use the internet to connect callers with one another. Using Voice Over Internet Protocol (VoIP) technology, telecom providers like Ooma allow business callers to make phone calls from iOS and Android devices using their company’s phone number.
As a result, companies get greater flexibility and mobility with their business line that they simply can’t find with traditional business landline phones. Even better, you still get all of the features you enjoy from mobile phones – calls, voicemails, messages, and more – but at a fraction of the cost.
Features of Business Phone Systems
One of the biggest features of cloud-based phone systems is a virtual receptionist. You can generate automated voice messages that direct your customers to different departments and locations through one central business phone number. Because business VoIP systems operate in the cloud, it means that your employees can handle business communications from office desk phones as well as mobile phones with ease.
Business phone systems using VoIP offer many other important communication features including:
- Conference bridge
- Call transfers
- Modes for business hours and after hours
- Music on hold
- Ring groups, and more.
Advantages of Cloud Phone Systems
Compared to the setup costs of traditional landline phones, cloud-based office phone systems are much more cost-effective. There’s no need for a professional installation or IT personnel (many cloud systems are DIY), and often no contract or monthly line charge.
Mobile Phone Enabled
With the rise of remote workers, traveling workers, and widespread smartphone use in general, mobility features are a huge selling point for VoIP systems.
Cloud-based technology also enables businesses to add extensions for new employees digitally as their company grows. For small and medium sized businesses, this is particularly beneficial because they don’t have to pay for an intrusive, expensive installation process.
Cloud-based business phone systems often have a do-it-yourself setup. Usually all you need is a high-speed internet connection, access to your service’s user portal to manage settings and whatever hardware you are using, whether it’s a traditional business VoIP phone or smartphone.
Having great call quality is a must for businesses. VoIP systems can intelligently prioritize voice traffic even during congested network conditions, ensuring that every call you make is crystal-clear despite bandwidth-intensive tasks.
Who Benefits Most from VoIP Office Systems?
Many small businesses have turned to VoIP due to their low cost, easy setup, and ability to scale quickly as their business grows. IT and infrastructure for traditional phone systems can be expensive and time-consuming. Cloud-based systems are also ideal for small businesses because managers can add new employees and use their main business phone number for multiple locations through their mobile devices seamlessly.
How is this small business phone system different from other service providers?Ooma Office combines the ability to have unlimited lines for your business with an easy do-it-yourself setup and reduced monthly service costs. We offer a full suite of business phone features designed to deliver a great communications experience to inbound callers before, during and after business hours with settings you can control from anywhere.
Our virtual receptionist can help answer frequently asked questions and keep people engaged with your business when you’re out of the office or otherwise unavailable.
How do I add more employees to my business phone system?Ooma Office has an intuitive web portal that allows you to scale as your business grows.
For example, if you had 3 phones in your office and needed to add an additional line for a new hire, you would be able to set up their personal extension through their mobile device and download our award-winning mobile app for business calls. These options allow your new employee to get up and running straight away and could also be an excellent solution for remote workers or employees who travel frequently.
You can also always purchase an additional analog or IP phone from Ooma or purchase your own analog phone at your nearest retailer and add an additional line through your high-speed internet connection.
Based on 450+ reviews
Business VoIP Readers Choice Winner
7 years running.
#1 rated business phone system by PCMag.
When you’re running a business, having reliable phone service is paramount. Ooma’s cloud-based phone system was rated #1 in reliability by the readers of PC Magazine. Our patented PureVoice HD technology means your customers experience crystal-clear calling every time.
Expands with your business
Ooma’s rich feature set can meet the needs of a Canadian business with 2, 20 or 200 employees. We’re rooting for you to grow and can expand with you. We don’t believe in overpaying for what you don’t need, so we can provide personal assistance on choosing the right plan for you.
Business Phone Plans
Call park/Call transfer/Call forwarding/Call flip
Ring groups/Multi Extension Dialing
Music on hold/Transfer music
7-digit dialing/Extension dialing
Voicemail with audio email attachments
One conference bridge per user
Forward calls during device outages
One virtual fax per user
Ooma Office Pro
All Ooma Office Features
Enhanced Call Blocking
Higher usage limits for: Extension Monitoring,
Call Park, Audio Conference Room Participants