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Proactive IT Monitoring

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Why Do I Need Managed IT Services?

Put the responsibility of your businesses infrastructure and cloud based services in the hands of our experienced technicians. Outsourcing your technology needs to service provider, like us at RwebZ, gives you the peace of mind to focus on what you need to while we ensure that any technology related disasters gets stopped in its track.

We strategically manage your IT infrastructure by monitoring and maintaining your systems, essential giving your business its very own dedicated IT department.

What’s included with base setup
  • Virus scanner
  • Security Patches
  • Maintenance
  • Firewall
  • Daily Updates
  • 24/7 Monitoring

What are the benefits of choosing us for your Managed IT Services?

  • Server Support – RWebZ can support your servers whether they are located on-premise or hosted in the cloud.
  • Proactive patching – RWebZ Managed IT Service provides proactive patching and security monitoring on all desktops and servers, so you are protected against newly discovered vulnerabilities as soon as possible.
  • Mobile Monitoring – RWebZ Managed Mobile Service provides moniroting ability to your company’s smartphones, including blocking unwanted apps, secure wiping etc.
  • Cloud-hosted service desk – Enjoy access to a cloud-hosted service desk system which lets your users check the status of issues and queries.
  • Flexible Solutions – We can create a custom tailored fixed-rate solution that works for your business needs, whether you have a small company or large enterprise. Our Managed Services becomes a huge saving and investment for your company.
  • Hosted Cloud Based Solutions – Need a mail, VOIP, document, CRM or desktop working solution? We offer these and more and assist in finding the perfect solution for you.
  • Tactical Technologies – The technology environment is ever changing and as your business adapts, so does your technology needs. With our Managed IT services, we ensure you have not just the best solution, but a solution adapted to help your business run effectively.
  • 24/7 monitoring – Your business competers are being monitored 24/7/365, Our management system will create a ticket with us as soon as it detects an issue.

Our Managed Services include:

Network Management

Cloud based services depend on a network to work. We ensure your network is running efficiently and are consistently monitored.

Server Management

We offer server and storage space customised to suit your business needs, with flexible scaling options as your needs arise.

Proactive Monitoring

Our goal is to remedy any problems that may come up before you even realise it through actively monitoring your systems.

Hardware Management

Ensuring your computer equipment works well also requires maintaining your hardware. We manage everything hardware maintenance to sourcing quality equipment as per your needs.

Introduction to RWebZ Client Security

RWebZ Client Security (RCS) offers complete protection against internal and external threats by combining a powerful antivirus, an enterprise class packet filtering firewall and an advanced host intrusion prevention system called Advanced Protection.

When used individually, each of the Antivirus, Firewall, HIPS, Containment, File Rating, Advanced Protection and Website Filtering modules delivers superior protection against their specific threat challenge. When used together they provide a complete ‘prevention, detection and cure’ security system for your computer. Once installed on a Windows endpoint, RCS can be remotely configured and monitored by us.

The software is designed to be secure ‘out of the box’ – so even the most inexperienced users need not have to deal with complex configuration issues after installation.

RWebZ Endpoint Security – Key Features:

  • Antivirus – Proactive antivirus engine that automatically detects and eliminates viruses, worms and other malware. Apart from the powerful on-demand, on-access and scheduled scan capabilities, RCS users can now simply drag-and-drop items onto the home screen to run an instant virus scan.
  • Firewall – Highly configurable packet filtering firewall that constantly defends your system from inbound and outbound Internet attacks.
  • Host Intrusion Protection (HIPS) – A rules-based intrusion prevention system that monitors the activities of all applications and processes on your computer. HIPS blocks the activities of malicious programs by halting any action that could cause damage to your operating system, system-memory, registry keys or personal data.
  • Containment – Authenticates every executable and process running on your computer and prevents them from taking potentially damaging actions. Unrecognized processes and applications will be automatically run inside a security hardened environment known as a container. Once inside, they will be strictly monitored, will not be able to access other processes and will write to a virtual file system and registry. This gives untrusted (but harmless) applications the freedom to operate while untrusted (and potentially malicious) applications are prevented from damaging your PC or data.
  • Viruscope – Monitors the activities of processes running on your computer and alerts you if they take actions that could potentially threaten your privacy and/or security. Using a system of behavior ‘recognizers’, Viruscope not only detects unauthorized actions but also allows you to completely undo them. Apart from representing another hi-tech layer of protection against malware, this also provides you with the granular power to reverse unwanted actions taken by legitimate software without blocking the software entirely.
  • Website Filtering – Protects you from phishing sites while surfing the ‘net and allows us to create rules to prevent specific users from accessing certain websites. RCS ships with several preset lists of malicious websites which form an effective website screening and protection feature for all Internet users. Furthermore, we can add your own lists of banned URLs and can set up custom access rules for each user on your computers.

Additional features. Better way to protect your business.

RWebZ Dome Shield

RWebZ Dome Shield is an enterprise web filtering solution that provides comprehensive, DNS based security for networks of all sizes. The solution scans all inbound and outbound web traffic to provide real time protection against the latest threats. Dome Shield also features advanced reporting, custom B/W lists and a granular policy manager which allows you to create location-specific filtering policies.

Antispam Gateway

RWebZ Antispam Gateway (RASG) is an email filtering solution that blocks spam, email-borne viruses and other unwanted mail from reaching your inbox. It helps protects you from phishing and malware emails, and saves you the daily hassle of deleting spam. You can log into your RASG user account to quickly check/release quarantined mails and search log files. You can also modify your account settings and change your password from this interface.

RWebZ Antitheft for Android

RWebZ Antitheft for Android allows you to locate and recover your missing Android device and to prevent unauthorized persons from accessing data stored on the device.

As the ‘Swiss army knife’ of anti-theft applications, RWebZ Antitheft provides multiple ways to find and protect your device.

Acronis Cloud Backup

Acronis Cloud Backup can help you securely migrate, protect and recover critical data wherever it resides in your physical, virtual or cloud environments. Its innovative solutions are designed to ease the management burden and reduce total cost of ownership, while improving your recovery time objectives.

RWebZ CWatch

CWatch is a managed Breach Prevention and Compliance solution that leverages a modular Security asa Service platform to monitor the data from various sensors spread across your private and public cloud platforms, in hybrid environments and on-premises infrastructures.

HelpDesk Support

Get help at any time of day with our IT support which is available 24/7, 365 days a year.

Choose the plan that best suits your business needs.

  • Business Essential

    Starting at

    C$9 /Station/Month

    • Windows, Linux and Apple
    • Windows Server
    • Android and IOS
    • 24/7 Monitoring
    • Daily virus and malware scans
    • Firewall
    • Web Filtering
    • Daily security updates
    • Weekly critical updates
    • Monthly maintenance
    • Removal of unnecessary applications
    C$9/Station/Month
  • Essentials Plus

    Starting at

    C$29 /Station/Month

    • Windows, Linux and Apple
    • Windows Server
    • Android and IOS
    • 24/7 Monitoring
    • Daily virus and malware scans
    • Firewall
    • Web Filtering
    • Daily security updates
    • Weekly critical updates
    • Monthly maintenance
    • Removal of unnecessary applications
    • Access to Online Helpdesk
    • Remote Support
    C$29/Station/Month
  • Business GOLD

    Starting at

    C$49 /Station/Month

    • Windows, Linux and Apple
    • Windows Server
    • Android and IOS
    • 24/7 Monitoring
    • Daily virus and malware scans
    • Firewall
    • Dome Shield
    • Web Filtering
    • Daily security updates
    • Weekly critical updates
    • Monthly maintenance
    • Removal of unnecessary applications
    • Access to Online Helpdesk
    • Remote and Phone Support
    C$49/Station/Month
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